Resources
As an employer, you know firsthand how difficult finding the right staff is and sometimes it can be even more difficult to keep them. You have the hardest working people in the industry currently working for you. To help employers retain and enhance the skill level of existing staff members, the National Restaurant Association (NRA) launched the ServSuccess program.
The program features:
• Professional Certifications • Online learning Suites • Interactive Study Guide
Certified Restaurant Professional
Front-of-the-House Service and Communication
Front-of-the- House Basic Operations
Back-of-the-House Pre-Production
Basic Business Production
Basic Business Operations
Certified Restaurant Supervisor
Managing Daily Operations
Leadership & Communication
Safety & Regulations
Cost Control Fundamentals
Controlling Costs
Certified Restaurant Manager
Fundamentals of Financial Management
Understanding Financial Performance
The Purchasing Process
Controlling Operational Costs
Managing the Employment Process
Fundamentals of Employee Performance
The Marketing Process
Marketing your Operation