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Career Development for the Restaurant Industry

As an employer, you know firsthand how difficult finding the right staff is and sometimes it can be even more difficult to keep them. You have the hardest working people in the industry currently working for you. To help employers retain and enhance the skill level of existing staff members, the National Restaurant Association (NRA) launched the ServSuccess program.

The program features:

• Professional Certifications • Online learning Suites • Interactive Study Guide

SERVSUCCESS

servsuccess

ServSuccess provides training that will advance your current staff’s careers while providing them the skills to increase their job performance as well.

ServSuccess

THREE CAREER LEVELS ARE AVAILABLE:

Certified Restaurant Professional

Front-of-the-House Service and Communication 

Front-of-the- House Basic Operations 

Back-of-the-House Pre-Production 

Basic Business Production 

Basic Business Operations

LEARN MORE

Certified Restaurant Supervisor

Managing Daily Operations 

Leadership & Communication 

Safety & Regulations 

Cost Control Fundamentals 

Controlling Costs

LEARN MORE
Certified Restaurant Manager
MANAGER

Certified Restaurant Manager

Fundamentals of Financial Management 

Understanding Financial Performance 

The Purchasing Process 

Controlling Operational Costs 

Managing the Employment Process 

Fundamentals of Employee Performance 

The Marketing Process 

Marketing your Operation

LEARN MORE
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